Three ways in. None of them a voicemail box.
Board members, owners, and anyone shopping for a new manager — start wherever fits.
Who are you, and what do you need?
I’m on a board
Shoot an email to Jake at Jake@VesselHoldings.com and we’ll get you set up. Tell him the size of your association and what’s going wrong with your current manager — he’ll come back with a flat number and a straight answer, or audit your financials for free and tell you what we find.
Email JakeI’m an owner
Dues, documents, and repair requests all live in the portal. If it’s urgent, call — someone picks up at any hour.
Owner portalI just have a question
Email lands with a person, not a ticket queue. We answer the ones that end with “you probably can’t help me with this,” too.
Email usReach us directly.
The phone is answered around the clock by our AI receptionist. It knows your building, routes you to the right manager, and opens the work order itself if something is actually broken. If you’d rather reach a person by name, Jake reads every email that lands at the address above.

Ready to jump ship?
Tell us about your association. We’ll show you what a flat fee actually looks like — and what you’ve been overpaying for.
Or shoot an email to Jake@VesselHoldings.com and we’ll get you set up.